You now have access to UMB branches and can withdraw funds, retrieve balance inquiries, and make deposits at over 350 UMB ATMs nationwide.

Additionally, UMB belongs to the extensive Allpoint® ATM network, which offers surcharge-free* ATM transactions. For more information about Allpoint, download the Allpoint mobile app or view the Allpoint brochure.

 

For all branch and ATM locations, visit locations.UMB.com.

* You may be charged an ATM Transaction Fee when using Allpoint ATMs, depending on your account type and the transaction type. Your UMB debit card will not offer surcharge-free access to the MoneyPass® ATM network.

Expect more with UMB

We invite you to learn more about our unique history at ourstories.umb.com. 

Bank safely: Watch for scammers

Scammers often try to exploit business transitions, like acquisitions and mergers. Before, during and after our conversion, please remember:

  • We’ll never contact you to request or confirm confidential data like your account numbers or card numbers or ask for your full Social Security number.   
  • We’ll never request a live video call (e.g., FaceTime) to confirm fraudulent activity. 
  • We’ll never contact you to ask for your PINs, usernames, passwords or access codes. 

If someone calls, texts, or sends email or mail claiming to be with your bank and asking for sensitive information—or if something simply doesn’t seem right—stop contact and immediately call UMB at 888-892-1693.

Commonly asked questions

You can visit any UMB branch for support with your account and daily banking needs. To find a branch near you, visit locations.UMB.com. 

For most customers, nothing will change for existing safe deposit boxes. If a change is necessary, we will communicate directly with customers and provide additional information. 

Some personal storage units (PSUs) were converted to safe deposit boxes earlier this year. We will communicate directly to customers affected by this change and provide an option to move to a safe deposit box. 

You can withdraw funds, retrieve balance inquiries or make deposits at UMB ATMs free of charge. With UMB you have access to over 350 ATMs nationwide at UMB branches. 

You also have access to the Allpoint Network. Although the Allpoint Network does not assess surcharges, UMB customers may be assessed outside UMB ATM network transaction fees. 

Questions on specific accounts or services?