About UMB Premier Business Online Banking
Manage your company’s finances efficiently and securely with integrated account and user management, and simple, flexible reporting supported by data security and accuracy.
Customer Action Items:
July 14 – Log in to Premier Business Online Banking with your new credentials
July 14 – ACH Filter customers must log in and validate user notifications, settings and authorization/payment rules are accurate.
July 14 – ACH Filter items must be decisioned before the 7 p.m. CT cut off. This first-time decisioning will include two days of items.
Online Banking Services
First-time access and account statements
Registered users can visit UMB.com/business-online-banking to log in to the platform.
Follow these steps for your first-time access to Premier Online Banking and the Mobile Banking app:
- Visit UMB.com or download the UMB mobile banking app.
- Enter your new User ID. Your new User ID will be delivered to you prior to conversion weekend.
- Enter your existing password, then follow the prompts to set a new password for Premier Business Online Banking.
- Select how you would like to receive your secure access code.
- Enter your secure access code.
- You will be prompted to verify your information and enter a new password. In the mobile app, you’ll have the option to set up biometric (face ID or touch ID) authentication. You should delete your previous mobile banking app at this time.
- Review your accounts, preferences, alerts, user setups and their access to accounts and functionality, payments, scheduled and recurring transfers, payments to loans/lines of credit or credit cards, Bill Pay payees and payments, ACH and wire templates, etc.
Once your initial login is successful, you will need to review and accept the UMB Online Banking Agreement and register your device.
You’ll be able to access up to 18 months of deposit account statements and 18 months of transaction history in Premier Business Online Banking. While most recent history will be available when you first log in after conversion weekend, the remaining will be available shortly after.
Historical account analysis statements will not be transferred to UMB systems.
Learn more
For help, review the Premier Business Online Banking user guide, terms and agreements, and more by visiting our UMB online resources.
Important service information
Check-free business bill pay is available through Premier Business Online Banking.
After your first-time login, review sub-user roles within Bill Pay to ensure user roles are allocated appropriately. Depending on a user’s needs, roles must be allocated for the sub-user.
Please note, Payments Calendar is not available in Bill Pay.
Review our business online banking resources for helpful guides on Bill Pay.
Your lockbox numbers and processing instructions did not change. For most customers, no action is required. If there is an impact requiring any customer action, we contacted you prior to conversion weekend.
If you submit issue files via SFTP, you will have new file transfer destinations, which are provided in the online resource center.
Review our Positive Pay resources, including video demos and user guides.
If you are a Quicken or QuickBooks user, as part of your transition to UMB Bank, you need to modify your settings to ensure that your data connectivity transfers smoothly.
Important fraud reminder
Scammers often try to exploit business transitions, like acquisitions and mergers. Please remember: We will never contact you to request or confirm confidential information or request a video call, and we’ll never ask for sensitive data like PINs, usernames, passwords or access codes. If you suspect fraud, contact your current customer service team immediately.
Commonly asked questions
You can log in to Premier Business Online Banking at UMB.com/business-online-banking. At your first-time login, follow the prompts to set a password and register your browser (if desired).
We recommend reviewing bill payments in your online account to make sure your payees, payments and other information migrated correctly.
If you have set up external account transfers, those transfers will not carry over as this functionality will not be supported.
If you don’t currently receive electronic statements, we’ll provide you with both paper and electronic statements by default. You can always update your preference to electronic statements-only if desired.
We provide individual statements for each of your accounts, rather than a combined statement.
We provide individual statements for each of your accounts, rather than a combined statement.
However, we recommend reviewing alerts in your online account to make sure your settings and other information migrated correctly.
At conversion we will be migrating over 90 days’ worth of transaction history. Going forward 18 months of transaction history will be available for customers to review.
