Business Bill Pay is available through UMB Premier Business Online Banking. If you made at least one bill payment through your bill pay service within the last 24 months, information for most billers and your default funding account has moved to UMB, along with six months of Bill Pay history for converted billers.

Note: While most billers have carried over to UMB, you will need to recreate some billers after conversion, especially those that were set up to be paid electronically and do not include mailing addresses.

Access Bill Pay in Premier Business Online Banking

We recommend using a desktop device for your first-time login; you may receive an error message if you access Bill Pay through the UMB Mobile app first.

  • Review sub-user roles within Bill Pay to ensure they’re allocated appropriately. Depending on a user’s needs, one of two roles must be assigned to each sub-user.

Note: We will carry over one top-level administrator to UMB. After conversion, the administrator must enroll other users into the service and assign users’ appropriate roles and account access. Refer to the Premier Business Online Banking User Guide for more details.

  • Review your biller information, future-dated payments, and recurring payments and verify them against recent invoices:
    • Review the Biller Name, Biller Address and Biller Account Number
    • If any contact information is missing, you may need to re-add the biller to Business Bill Pay and reestablish those payments.
  • Verify your default funding account on the Business Bill Pay homepage.
  • Recreate billers, reestablish payments, settings or alerts, and re-enroll in preferred features (i.e., electronic billing) as needed.

Review our Business Online Banking Resources for helpful guides on Bill Pay.

Commonly asked questions

As part of the transition to the new Business Bill Pay solution, only a single administrator user will carry over to UMB. That administrator is responsible for establishing access for other users. If you previously had access to Business Bill Pay, please work with your administrator to reestablish access. If your organization has not made a payment in the prior 24 months, you should work with your banker to reenroll in the Business Bill Pay service.

We recommend scheduling bill payments to be made at least 5-7 business days prior to the actual payment due date on the bill. This allows enough time for the biller to receive the payment and credit it to your account.

  • Electronic payments are paid within 1-2 business days.
  • Paper checks are mailed and delivered within 5-7 business days.

  • For electronic payments, the amount will be debited from your account on the payment due date.
  • For check payments, the amount will be debited on the payment due date or when the biller cashes the check.

  • You can view scheduled and processed Bill Pay transactions in the Activity tab under Pay Bills.
  • After the payment is debited, your bill payment will display in your funding account transactions.

 

You can set up autopay to automatically schedule your payment when your new bill arrives. This is based on how you set your preferences when you added the biller to your list.

Note: Some billers will not allow you to set up autopay in Business Bill Pay if you have autopay turned on at their website.

Your biller determines the amount of time your bill detail is available—usually from four weeks to six months.

Holidays and weekends are not eligible for payment processing and will affect available dates when scheduling your payments. You’ll be prompted to select a valid payment date when creating the payment.

Your default funding account for your existing bill payments has carried over to UMB. We recommend that you verify your default funding account on the Bill Pay home page to ensure accuracy. Additionally, review any recurring payments to confirm they are set up with the correct funding account.

Note: Always double-check the funding account when you are making payments to make sure you are sending them from the intended account.

Recurring and future-dated payments have carried over to Bill Pay unless the biller address is missing or unless there’s a payment scheduled for more than a year out.

In these cases, you do need to re-enter this scheduled payment. Be sure to confirm all your recurring and future-dated payments to avoid any payment disruptions.

You may create payments to multiple billers as well as group billers in the Business Bill Pay Payment Center. For more information, refer to the Business Online Banking help page.

View your Bill Pay activity under Business Bill History to see both scheduled and processed payments. Additionally, debits from your account will appear in your funding account’s transaction history. Bill payments will display as: <Biller Name> – ONLINE PMT.

Bill payments can be scheduled up to one year in advance.

A check memo can be used to document additional information about your payment. Example: Adding “monthly office supplies” to note the reason for the payment.

UMB recommends using a desktop device to access business Bill Pay for the best user experience. Bill Pay is not optimized for mobile devices at this time.

Beginning July 14, complete your first-time access to business Bill Pay through a desktop device before using it in the UMB Mobile app. You may receive an error message if you access bill pay through the mobile app first.

  • iPhone users: Disable the Prevent Cross Site Tracking feature if you are using Safari. You may also need to allow third-party cookies in Safari or any other browser.
  • Android users: You may need to allow third-party cookies.

UMB Business Bill Pay enables users to add invoice information to payments. Users can select Add Invoices when making a payment, then add information for up to 10 invoices. This includes Invoice Number, Amount, Description and Discount. Your total payment is automatically calculated based on the amounts that you enter. The invoice information is included when the payment is sent to your biller.

Note: Payments sent with invoice remittance information are only sent via check, even if the biller accepts electronic payments.

Questions on a specific account or service?