About your UMB account access
Your online and mobile account access has transitioned to UMB. All changes are effective July 14.
Access UMB Online Banking and the UMB Mobile app
Here’s how to get started:
Set up your online account access for the first time in UMB Online Banking at UMB.com or in the UMB Mobile Banking app, available to download in the app store for your device. Delete your Minnesota Bank & Trust mobile banking app.
Either online or in the app, enter your existing online banking user ID, then follow the prompts to complete your first-time login. Note: When you first log in to the app, you’ll have the option to reestablish biometric (face ID or touch ID) authentication.
After you complete your first-time login, your user ID and password will be the same for Online and Mobile Banking.
Review your accounts, profile information, preferences, alerts, payments, scheduled and recurring transfers, payments to loans/lines of credit, Bill Pay payees and payments, etc.
Schedule new transfers and payments as needed.
Features and tools in UMB Online Banking
Security
Log in with finger ID and Apple® Face ID.
Transfer funds between bank accounts online and pay bills from your account.
Deposit checks from your phone for faster access to funds.
Efficiency
Manage and redeem credit card reward points.
View detailed account history, including credit card and loan transactions.
Set up custom account alerts for enhanced account monitoring and money management.
Control
Control your personal finances with Money Manager, a powerful tool that helps you track and manage your money.
Customize your online account dashboard by rearranging views and accounts and changing your theme.
Receive private account support through our secure message center.
Learn more
For more information on online banking, helpful resources and how-to videos, visit UMB.com.
Daily cutoff times for transaction processing at UMB may vary from your current cutoff times. Additionally, some incoming deposits from external transfers may take up to five business days to appear in your account.
For more details on access to funds, please review the UMB Online Banking Agreement.
After you log in to UMB Online Banking or the UMB Mobile app, select Settings from the left navigation menu. Choose from the options to set your:
- Security Preferences—Manage your user ID and password and enter your preferred email and/or phone number to receive secure-access codes for authentication.
- Statement Preferences—Select your preferred delivery for statements for your UMB checking or savings accounts. To go paperless, choose Electronic Delivery.
- Account Preferences—Personalize your experience with account nicknames, enable SMS/text banking or view account details.
Access to Zelle in online and mobile banking were discontinued on June 27. Please update anyone who sends you payments or requests for payments and make arrangements for an alternative payment method.
You are able to view and download up to 18 months of your previous Zelle history in UMB Online Banking.
UMB Online Banking does not provide the ability to send wires. However, you can visit your local UMB branch to send a wire. Additionally, authorized users can call the UMB Wire Transfer team at 1-888-44WIRES (1-888-449-4737).
If you are a Quicken or QuickBooks user, as part of your transition to UMB Bank, you need to modify your settings to ensure that your data connectivity transfers smoothly.
UMB Mobile Banking
Easily manage your money from your mobile phone or tablet, anywhere, anytime, with UMB Mobile Banking.
Download the UMB Mobile Banking app today.
Important fraud reminder
Scammers often try to exploit business transitions, like acquisitions and mergers. Please remember: We will never contact you to request or confirm confidential information or request a video call, and we’ll never ask for sensitive data like PINs, usernames, passwords or access codes. If you suspect fraud, contact your current customer service team immediately.
View system requirements and online banking and mobile banking terms and conditions.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC.
Commonly asked questions
Most customers can continue using their existing login IDs (known as a “user IDs” at UMB). If you require a new login ID, we will contact you directly with instructions.
When you access UMB Online Banking at UMB.com or the UMB Mobile Banking app for the first time, follow the prompts to set a password. After you complete your first-time login, your user ID and password will be the same for Online Banking and the UMB Mobile app.
Additionally, you’ll have the option to reestablish biometric (face ID or touch ID) authentication the first time you log in to the app.
Note: If you save your login credentials in a password manager, you will need to reestablish this feature.
Your scheduled or recurring transactions, including internal account-to-account transfers, external account transfers, and bill payments have carried over to UMB. However, we do recommend reviewing transfers and payments in your online account to make sure your settings transferred correctly.
If you previously received electronic statements, you’ll continue to receive electronic statements from UMB.
If you did not previously receive electronic statements, we’ll provide you with both paper and electronic statements by default. You can always update your preference to electronic statements only, if desired.
We provide individual statements for each of your accounts, rather than a combined statement.
Most account alerts set up before conversion weekend have carried over to UMB Online Banking. However, we do recommend reviewing alerts in your online account to make sure your settings and other information migrated correctly.
