About your new accounts

Your personal loans and lines of credit have transitioned to UMB. All changes are effective July 14. Please review the important account information you received in early June.

Statements 

UMB provides individual account statements instead of a combined statement for each of your accounts. If you are signed up for e-statements, you will receive both an e-statement and paper statement beginning July 14.

Updated payment address

Refer to your monthly billing statement for information about your loan/line of credit number and payment options. For loan/line of credit payments sent by mail, please use this mailing address to expedite payment posting:

UMB Bank, N.A.
PO Box 419760
Kansas City, MO 64141-9760

Consumer Loans

Your loan is based on terms that were set when your loan documents were signed. Your terms and conditions have not changed based on this account transition. Refer to your monthly billing statement for information about your loan number and payment options. This statement will include an updated address for loan payments, and using this updated information will expedite payment posting.

If your automatic payment was set to pay your monthly billing statement on its due date through a prescheduled transfer from your Minnesota Bank & Trust account, you don’t need to do anything. These autopayments will continue after conversion.

If you have authorized additional or extra loan payments that are scheduled for any day other than your payment due date or are set up through an account at any other financial institution, your autopayments will not process after July 11. Go to Payments and Transfers in your online banking account to reestablish autopayments that didn’t carry over.  

Home Equity Lines of Credit (HELOCs)

Your line of credit is based on terms that were set when your line of credit document was signed. Your terms and conditions have not changed based on this account transition. Refer to your monthly billing statement for information about your line of credit number and payment options. This statement includes an updated address for loan payments, and using this updated information will expedite payment posting. 

Advances
Line of credit advances can be obtained by the methods described in your credit agreement.
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​Autopayments  
​If your line of credit autopayments are scheduled for your payment due date, they will continue as you set them up.

If you have authorized additional or extra line of credit payments that are scheduled for any day other than your payment due date or are made through an account at any other financial institution, your autopayments will not process after July 11.  Go to Payments and Transfers in your online banking account to reestablish autopayments that didn’t carry over.

You can continue to use your existing HELOC checks and do not need to request new ones.

Ready Reserve Line of Credit

​Your line of credit is based on terms that were set when your line of credit document was signed. Your terms and conditions have not changed based on this account transition. Refer to your monthly billing statement for information about your line of credit number and payment options. This statement includes an updated address for line of credit payments, and using this updated information will expedite payment posting.

​If your line of credit autopayments are scheduled for your payment due date, they will continue as you set them up.
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If you have authorized additional or extra line of credit payments that are scheduled for any day other than your payment due date or are made through an account at any other financial institution, your autopayments will not process after July 11.  Go to Payments and Transfers in your online banking account to reestablish autopayments that didn’t carry over. 

Lines of Credit

Your line of credit is based on terms that were set when your loan document was signed. Your terms and conditions have not changed based on this account transition. Refer to your monthly billing statement for information about your line of credit number and payment options. This statement includes an updated address for line of credit payments, and using this updated information will expedite payment posting.

Line of credit advances can only be completed in-branch at this time. Telephone and online banking advances are not available at UMB.

​​If your line of credit autopayments are scheduled for your payment due date, they will continue as you set them up.
​
If you have authorized additional or extra line of credit payments that are scheduled for any day other than your payment due date or are made through an account at any other financial institution, your autopayments will not process after July 11. Go to Payments and Transfers in your online banking account to reestablish autopayments that didn’t carry over. 

Important fraud reminder

Scammers often try to exploit business transitions, like acquisitions and mergers. Please remember: We will never contact you to request or confirm confidential information or request a video call, and we’ll never ask for sensitive data like PINs, usernames, passwords or access codes. If you suspect fraud, contact your current customer service team immediately.

Commonly asked questions

Your loan is based on terms set when you signed your loan documents, so nothing with the terms and conditions has changed in the transition to UMB.

If your automatic payment was set to pay your monthly billing statement on its due date through a prescheduled transfer from your Minnesota Bank & Trust account, you don’t need to do anything. These autopayments will continue. However, autopayments on a loan or line of credit will not continue to process after July 11 if:

  • You make autopayments through an account at any other financial institution.
  • You make autopayments outside of your monthly statement billing due date.

For these two situations, you’ll need to set up your autopayments again. Go to Payments and Transfers in your online banking account to reestablish autopayments that didn’t carry over.

 

Additional/extra payments (i.e., separate, additional payments added to your regular monthly loan payment on a separate date from your monthly due date) did not carry over to the UMB system. Go to Payments and Transfers in your online banking account to reestablish your automatic additional/extra payments.  

Refer to your monthly billing statement for information about your loan/line of credit number and payment options. For loan/line of credit payments sent by mail, please use this mailing address to expedite payment posting:

UMB Bank, N.A.
PO Box 419760
Kansas City, MO 64141-9760

You can continue to use your existing HELOC checks.

Most overdraft lines of credit require no action and will automatically continue after conversion. If you require a new setup, we will contact you directly with available options. 

Please use your UMB billing statement to ensure the bill payment is directed to the updated address and loan number for loan payments.

Your loan reflects that it has been transferred to UMB Bank, n.a. This new/updated transfer may take up to 90 days after conversion to be reflected on your credit report.

The conversion to UMB simply transfers the lender relationship to UMB and does not have a negative impact on your overall credit history.

Questions on a specific account or service?